Refund policy
Last updated October 24, 2026
Failed and refused runs
Credits for runs that fail, that you cancel before they finish, or whose brief is refused under the content rules return to your balance automatically.
Payments
If a charge was made in error, write to us within 14 days from the email address on your account and we will look into it. You can cancel a subscription at any time; it stays active until the end of the paid period.